The Quick type: if you should be searching for a distinctive engagement ring or special wedding gift, Leibish & Co. has a powerful inventory of top-notch, colorful, and conflict-free diamonds and gems. The family-run company is functioning online since 1998 with an individual touch that has attained repeat business the world over. Leibish & Co. makes it simple to get free rocks or even make use of its cost-free “Design your personal” instrument to take the perfect little bit of jewellery alive. With years of experience and solid workmanship under the strip, Leibish & Co. is found on the brink of growing their stock to watches and other accessories.
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Whenever Leibish Polnauer founded 1st on-line diamond company in 1998, it got almost a complete day to publish an individual image and description to his site â but he had been a visionary just who noticed potential from inside the fledgling world of ecommerce. “When he sees the potential in a notion, he can try everything in his capacity to progress with-it,” stated Benji Margolese, Director of material promotional for Leibish & Co.
Leibish created an effective, family-run process along with his spouse and children helping in authority opportunities. They’ve got expanded a successful web business with workplaces situated globally. Leibish & Co. is a leader in distinctive coloured diamonds and gemstones being difficult to get elsewhere. The diamonds will also be conflict-free, which will be an important facet for all consumers.
“men and women arrived at you because they search for anything just a little various, something more unique than what everybody else has,” Benji mentioned.
While Leibish & Co. supplies top-quality old-fashioned diamonds, the company focuses on colorful, special precious jewelry. Whenever requested exactly why the business provides these a high customer return rate, Benji quickly pinpoints the reason.
“It really is a mix of outstanding products, great solution, and precious jewelry crafted on greatest quantities of perfection,” he stated. “The jewelry we make is certainly not your daily, mass-produced style of product. Every piece is actually custom-made to completely fit the diamond or gem stone chosen by the customer.”
Children Affair With Personal Service
Leibish & Co. is actually a genuine family company, with Leibish’s household members playing important functions inside business.
Leibish serves as Founder and President for the business, while his partner, Rosi, will be the business’ occasions management. Their own eldest daughter, Chavi, serves as the Lead Jewelry Designer â and that’s an enormous duty since custom jewellery makes up a lot more than 50per cent of this business’s company, Benji mentioned.
Leibish’s oldest child, Yossi, could be the Chief Executive Officer of Leibish & Co. Another daughter, Shmulik, who is a graduate of the Gemological Institute of The usa, is the main Diamond Buyer your organization. “Shmulik is actually, in all honesty, certainly one of a lot of talented color diamond experts in the,” Benji stated.
Leibish’s boy Itzik will be the businesses COO and works the ny workplace on Fifth Avenue. Yoni, who is the youngest of Leibish’s five young children, will be the company’s CFO.
“As one of the longtime members of the team, i could let you know that, though there is no relation, they give consideration to myself, and others, section of their family,” Benji stated. “we-all bring our personal knowledge to the company, but interact to constantly grow the firm.”
Clients are in addition addressed like family members at Leibish & Co., where the business invests power into personal service and sales. “If you have ever managed one specific representative, eg, that’s the exact same individual you will definitely always handle, whatever you may be contacting or writing within,” Benji mentioned. “do not have confidence in passing clients around to different departments if they have a question or particular problem they would like to cope with.”
Customers originate from All Over the World
Leibish has a number of distinct customers: there are buyers, who mainly store through the web page, merchants, and those from inside the trade business, which generally look at the businesses major offices in ny, Israel, and Hong-Kong.
Many Leibish & Co.’s clients are from the U . S .. Their then best market is actually Canada, with great britain, Australia, Hong Kong, as well as the rest of Europe.
Customers at every level of existence store at Leibish & Co., though nearly all are between your ages of 35 and 54, Benji said. Furthermore, the firm garners roughly 300,000 website check outs monthly â and helps to keep nearly all of the clients coming back.
“With over a 70percent return consumer score, we stay being among the most popular organizations in our market,” he mentioned.
Colourful Diamonds & Gemstones With a “Design your” Option
Leibish & Co. carries top-quality precious jewelry, and maintains inventory mobility, particularly for on line consumers, Benji mentioned. The business offers numerous loose expensive diamonds and precious gemstones, but their essential goods are tailored jewellery projects.
“We keep big assortment of multicolor diamond and gemstone jewelry, with many of the rarest tones actually viewed,” the guy mentioned. “the audience is acknowledged well by our bread-and-butter services and products â yellow diamond and green diamond engagement rings. However, we offer expensive jewelry of nearly every tone, and valuable gems â such as sapphires, emeralds, and rubies. We sell precious jewelry constructed with colorless expensive diamonds, also, but all of our knowledge is within the arena of color.”
For consumers who possess one thing in your mind and want assist that makes it possible, Leibish & Co. offers a “Design yours” jewelry tool, which Benji said is its most widely used product.
“Naturally, when looking for an unique piece, men and women typically wish certain rocks and establishing styles they’ve already fallen deeply in love with,” he mentioned. The “Design a” tool allows customers to build a bit using the rock, placing, and material regarding choice.
“it permits them to deliver their fantasies alive â with your knowledge in artistry,” Benji informed all of us.
Accessories & brand new on line Tools in Store for Leibish & Co.
whilst appears forward to tomorrow, Leibish & Co. is gradually changing toward higher-ticket products and product assortment. The firm seems comfy branching over to new products because of the devotion and love it applies to most appropriate its existing productions.
“we talked-about launching many different accessories â such as for instance deluxe watches, handbags, plus pencils,” Benji said. “But we chose to hold back until we initially perfected our main distinct product, that will be diamonds.”
Leibish & Co. can also be searching for ways to continue refining their common website, too. One-way it plans to boost their online knowledge is through launching augmented real life characteristics, that will give virtual buyers more of an in-store experience.
As a company along with its roots in colourful diamonds and ecommerce, Leibish & Co. consistently innovate in a traditional industry which views modification because the exclusion, not the rule.
