New IBM study reveals how AI is changing work and what HR leaders should do about it

By masking names and other personally identifiable data contained in resumes, AI will assist recruiters in staying on track and focusing on the candidate’s skills and qualifications. The goal of hiring managers is to employ the most qualified candidates as soon as practicable. Nevertheless, one of the most common complaints from job applicants is that the recruiting process is too lengthy.

• Tools that experts discovered on 4chan — and what regulators and technology companies are doing about them.
• To allay these fears, assure employees that the new software will make their work lives easier, provide as many specific details as possible and answer all questions.
• By combining survey data with other information, such as historical data and industry trends, AI unlocks predictive insights into workforce engagement, risk of turnover, and more.
• In testing 22 use cases, less than 25% of employees could be considered “promoters” on a traditional net promoter score.
• “AI-powered assistive technologies have the potential to break down barriers and empower individuals with disabilities, fostering a sense of independence and inclusion,” he says.
• You should always understand how the data is defined, for it can lead to discrepancies and more downstream work to identify the right data.

Plus, generative AI like ChatGPT can only access information from 2021 or before. In a constantly changing world, AI shouldn’t be relied on to give up-to-date information or make any final decisions. Future-proof your career in HR by continuously expanding your skill set with the latest and most relevant HR skills. The legal and ethical landscape for AI is shifting rapidly in many key employment markets. In testing 22 use cases, less than 25% of employees could be considered “promoters” on a traditional net promoter score. Clients receive 24/7 access to proven management and technology research, expert advice, benchmarks, diagnostics and more.

Employee Engagement

Yarnot said recruiting benefit from more strategic use of video in 2023. “Authentic, employee-generated videos result in the most engagement from candidates,” she said. HR leaders will deploy more emerging as well as historically underutilized HR technologies in 2023 to enhance the employee experience, improve recruiting results and help identify key skills gaps in the workforce. This year, leaders should partner with HR to assess how GenAI investments should change their teams’ roles and workflows, and how to identify potential internal candidates for newly redesigned roles.

This approach should continue after they’re hired, with managers striving to motivate them by making the company’s mission clear. “You won’t make everyone happy,” says Art Mazor, global human capital practice leader for Deloitte in Atlanta. But HR can help companies weigh the risks of speaking out on hot-button issues and can explain those decisions to employees. Boomers entered the workforce at a time of hierarchical cultures, when a job was simply about the work. Members of Generation Z, on the other hand, are crying out for their companies to match their values and speak out on issues such as the environment and diversity, equity and inclusion. That has sparked companies to take on activist roles, though this can be tricky, especially with polarizing topics.

Reduce human bias

Consult with key stakeholders to gather input and assess the feasibility of AI integration. The counterargument to this important point is that unfortunately some people encounter bias or discrimination during these high-stakes interactions. Equal Employment Opportunity Commission (EEOC) received more than 61,000 reports of discrimination in the workplace, a reminder that not all workplaces are safe environments. 4 min read – With today’s new generative AI products, trust, security and regulatory issues remain top concerns for healthcare officials and leaders. Leaders are starting to believe that the enterprise of tomorrow may not be able to run with yesterday’s talent – and tomorrow’s talent may not be able be rely on yesterday’s ways of working. AI can open up more possibilities for employees by enhancing their capabilities.

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